Frequently Asked Questions
Do you have a minimum rental fee?
Yes. $350 minimum order for deliveries within 30 miles of Manteca. $500 minimum order for deliveries that are over 30 and up to 50 miles from Manteca. Delivery fees are in addition to these minimum requirements.
Areas beyond our service area of 50 miles are considered on a case-by-case basis, and are subject to a higher minimum order. These distant locations may be subject to an extended travel fee, to cover meals and/or lodging if necessary, for the delivery crew.
HOW LONG IS THE RENTAL PERIOD?
24 Hours. This generally means from the morning of the event, to the conclusion of the event on the same day, but allows for special circumstances such as situations where setup is needed on the day prior to the event.
Additional time is subject to additional fees OR be provided free of charge at our sole discretion.
CAN I PICK up THE rental ITEMS?
If you live in the surrounding area and wish to rent only small decor, please contact us to make special arrangements. A minimum order is required.
Where do you deliver, How much do you charge, and what does it include?
We deliver within 50 miles of Manteca, California. Fees vary based on the distance, the size of your rental order, and delivery logistics such as any special request delivery time window or unusual delivery situations (multi-level or other) . Fees start as low as $50 for delivery to the Manteca/Lathrop areas. Our Standard Delivery and pickup occurs on the day of the event with the first available delivery window of 10:00AM to Noon, and the last pickup by 10:30PM. We offer Special Request Delivery for day-prior and after-hours (later than 10:30PM) pick-up. Delivery includes assembly, (ex: tables and door backdrops), as well as placement of furniture and backdrops, and removal of rented items. Staging services are additional - see STAGING SERVICES below.
NOTE: Events further than 50 miles away from Manteca are considered on a case-by-case basis. We require a higher minimum order and you may be subject to an additional travel premium, to cover additional expenses, in addition to the actual delivery fee.
Since our rental prices are so reasonable, we may still be your most affordable option, even with these additional costs.
HOW DO I SECURE MY EVENT DATE?
A non-refundable, 50% retainer and a signed Rental Agreement are required to secure your event date and rental selection. Once you approve the estimate, you will be sent an invoice, which will allow you to reserve conveniently and securely online through Quickbooks. You will be sent copies of our Rental Agreement Forms (attached to the invoice) that you will need to sign and email back to us for our files.
Do you offer a styling Service?
Yes. First, we consult with you about your vision and determine the number of "vignettes" you would like us to create for you. We will give you a quote based upon the time required to create these vignettes. There is no charge for this consultation. Then, we will create your special look by selecting items from our inventory and creating a designed finished look. We mock-up a finished look for you prior to your event, and photograph it for you to use as a reference for setting it up yourself (or we can stage it for you, for an additional fee-see below), on the day of your event. Personal items, such as framed photos may be added to the vignette. Check out our creative styling at the following links:
- Pageo Lavender Farm Rustic Wedding - https://www.pinterest.com/usvintagerental/central-valley-wedding-mr-and-mrs-kazakevich/
- Country Barn Wedding - Rustic Vintage - https://www.pinterest.com/usvintagerental/rustic-fall-wedding-mr-mrs-eric-smith/
- DreamyAlmond Orchard hoto Shoot - https://www.pinterest.com/usvintagerental/dreamy-almond-orchard-photo-shoot/
- Vintage Woodland Weding Inspiration - https://www.pinterest.com/usvintagerental/woodland-styled-shoot/
DO YOU OFFER Staging Services?
Yes. $25 per person/per hour. The number of people and length of time required for set up and staging will be determined during a free consultation. Staging services include manpower to place all rented pieces, including set up of rented decorative elements, as well as hanging any rented items that require it (height restriction of 10ft). We will also remove and pack up all items at conclusion of event. Please Note: staging does NOT include set-up of personally provided items (decor, furniture, etc.), table linens, place settings or florals, OR food display. We may make an exception to allow for a few personal items, with paid staging services. (see above)
DO you offer custom signage such as chalkboard signs?
Yes. A custom quote will be created for you after your free consultation based on your specific signage needs. Check out some of our signage here - http://www.americanvintagerentals.com/chalkboards-signs#page
Do you have a showroom?
No. We are an online store. In order to keep our rental prices affordable, we run a home-based business. Every part of our rental process may be handled online from Q&A, estimates, invoicing, payments, and rental agreements.
If you prefer, we will schedule to meet with you at a convenient location such as Starbucks, with coffee or tea on us! We will answer your questions, offer suggestions, and show you more of what we offer.
Estimates, invoices, reserving with your payment, and rental agreements, can all be addressed at this meeting.
What are your hours?
We are available to respond to emails Mon thru Sat - 9:00 am to 9:00 pm. We pride ourselves in responding quickly to all requests. There are times when we are working an event or enjoying personal time with family however, we will respond within 24 hours or less.
click here to contact us via email, or call us at 209-923-6031. We would love to talk with you about your wedding or other event!
Where can I find your prices?
Prices are posted on our website for most items shown. To see more of what we have, visit our Facebook page, as we regularly post about events we are currently working. If you see an item of interest that you do not find on the website, drop us a note!
To visit our FB page now, just click on the link at the bottom of this page!
Do you WORK WITH professional photographers?
Yes we do! We love collaborating with photographers, so please get a hold of us and let's talk!
What forms of payment to you accept?
We accept most major credit cards, checks, and cash (bank transfers) through a secure online payment process.